• Zulf Choudhary

The New 'Normal'

When we get back to ‘normal’ is will be a different world, as most of the old certainties will shift from changes in ecosystem of supply changes and mental expectations. The new normal that will emerge, will create new opportunities and the death of the old certainties, such as decline of the high street with large retail giants and the acceleration of remote working and the growth of online shopping. This will have a great impact on all the ecosystems involved in supply chain of goods and services and in the use of retail space. We all have woken up to the new reality of high fragile and interdependent our systems and lives are.

We will also see changes as peoples expectation of there leaders change from those who acted fast to those who acted hastily (Modi) or buried their heads in the sand (Imran Khan) to the deniers (Trump, Jair Bolsonaro, Viktor Orbán and especially Gurbanguly Berdimuhamedow, who has forbidden his people to use the word Corona virus or wear masks); your time has come and passed. The new world order will shake old political alliances till a new order emerges based new ethics, supply chains without the old certainties or ties.

Just take a few examples:

1. House sales based on house values. With this gone, the market for estate agents in offices and conveyance solicitors, legal temps, small builders, and developers has started to collapse. What will replace it?

2. With food supply chains controlled by big global grands and people used to door to door food delivery services. It opens up more doors for ubers than we think.

3. With cleaner cities do we need mass transport ruining our lungs. Are their better ways to work without ruining our health? Some may involve getting rid of office spaces and increasing leisure and recreational spaces, at cost

4. With more ‘family time’ can offer better services, reduce stress and yet be more productive?

5. How do we protect vulnerable groups and women from abusive relationships?

6. How will local government be restructured with lower costs, lower revenues yet more demand, after the emergency has passed?

7. What type of representative government or democracy do citizens want or need?

8. Do politicians need to break the cycle of big business, big revenue, high employment?

9. Citizens, after this crisis, will be more resilient, critical, and mentally more capable. How do we harness this newfound strength to create a more entrepreneurial culture that is more resilient than that which we have had in the past?

10. With trust in short supply, new forms of trusted relationship and networks will form to provide the glue that cements social interactions. Can technology provide answers within legal and ethical framework?

I think technology will come to our rescue in ways we have yet to think of but sure as nigh flows day, we will overcome, even if we ditch the old certainties and embrace a new world.

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